My laptop no longer recognizes my Microsoft brand mouse?

Question

It worked for like a week and then one day it says "USB Device not recognized", and then the end I connect into the USB port heats up into molten magma.. I hate using my old mouse and it's the same brand except it may be an older model, The drivers for my new mouse were installed and I used it for a week before it started getting angry at me... Someone help me. >.<

Answer 1

I recommend that you discontinue attempting to use that mouse, reasons being 1) the message "USB Device not Recognized" most of the time indicates a physical hardware issue, perhaps the cable has a short in it 2)If you continue to try and use that mouse you may damage the USB ports on the motherboard which is a lot worst then having to purchase another mouse. Believe it or not USB Mice can be DOA (as with any other PC Component) as well or just stop working. The fact that the cable burns up when being plugged in indicates there may be an electrical issue with the Mouse or USB port. If your PC came with diagnostic software (like most Dells) run it and make sure that the USB Controller Hub passes it Hardware test. try the Mouse on another PC

Answer 2

It is possible that all you need to do is update your device drivers for the mouse. This can be done by finding the newest drivers online and installing them. Not everyone knows how to update device drivers and that ok, there is a program that can help you do it. I believe the program is called microsoft fix-it. You can find it online with a simple google search. This program is actually a good thing to keep around because it can detect and fix a whole list of things that may go wrong. The best part about it is it requires you to do nothing, you simply click a button to scan your computer, then click a button to fix all the problems found.

The other possibility is simply that your mouse went bad. This can be tested by trying it out on another computer of course. I hope any of this helps you at least get headed in the right direction.

Answer 3

i'm prepared on Logitech yet before having a Logitech keyboard and a mouse, the 1st optical mouse i had became a microsoft. for greater effective than 5 years now i'm nevertheless making use of my microsoft mouse on a similar time as my logitech mouse remains sealed here. My sister had a logitech mouse for in straightforward terms a 365 days or 2 and she or he's already replaced quite a few those. So i could say microsoft..