Question:
Big Problem!! My eMachine won't boot up!!! Please help me??!!?
Darula
2011-10-12 20:28:47 UTC
Okay so I tried to include as many details as possible thanks for the help anyone and everyone!!

So I have an older model eMachines desktop that I got as a gift in 2007-2008 and it's been pretty reliable up until the last few months. Up until now I've just system restored it anytime I got a virus (I took Norton off my computer because I could no longer afford to have it identify everything on my computer as a threat that it couldn't fix). About an hour ago I'm playing on my computer when it gets super slow and unresponsive. Feeling I could fix it with a restart I just pressed the emergency shut off button at the bottom. When I turned my computer back on it gives me the very first start up screen that displays the company logo as well as press esc for Bootup Menu, F10 for something unimportant, and F11 for system recovery and then my screen will go black with a little white underscore bar like so _ that will blink forever and stay on my screen never booting up any further. If I restart my computer again the F10 and F11 commands no longer work (pressing them makes my computer give a little clicking beep). Pretty sure at the time my computer had a virus because my Internet Explorer and Firefox were both going nuts and my iTunes would no longer open.

Also the power source works, the fan in the computer is still turning, and the computer still turns on an off on command...and I tried holding the shut down button to reset the computer but no luck...

I'm not a computer guru and some of the terminology confuses me but if anyone has any ideas, I could really use help. I'm reduced to typing all this on my iPhone...

:(

--Extremely Frustrated with EMachines
Seven answers:
BlkHeartWolf
2011-10-12 20:38:04 UTC
hit delete or F1, F2 to enter the bios

find the clear cmos or remove the cmos batter on the motherboard without power connected



if you can use the last known good hitting F8 in windows startup
MobileTechs
2011-10-12 20:37:41 UTC
1. You should never delete an antivirus program, because you're completely unprotected from ANY attack.



2. Reboot your computer and hold down your F8 key and boot to safemode with networking support.



3. Go to cnet and download to a usb drive the following two utilities Malwarebytes and either AVG 2012 or Avast (both are decent, free antivirus utilities that will not bog down your computer like symantec will)



http://www.malwarebytes.org/products/malwarebytes_free



http://download.cnet.com/AVG-Anti-Virus-Free-Edition-2012/3000-2239_4-10320142.html?tag=contentMain;contentBody;2d



http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?tag=mncol;1



Install malwarebytes and run the application in safe mode, once it's completed do the same for either AVG or Avast. this should identify the trojan's that you've encountered. However the odds are that your OS has been damaged by too many trojans and you'll more than likely have to reformat and then reinstall your OS which I will assume is XP because of the age of your desktop.



If it comes down to that remember to back up your data in safe mode, go to documents and settings to find your profile (or profiles) that you've setup on your computer to back up the data.
Doreen
2016-05-22 21:57:51 UTC
I am a professional developer with Microsoft, and have about 10 years of experience in the field of Computer Engineering. Most problems with PC's are the result of malicious software that infected a Computer. Examples of this are things such as malware, viruses, trojans, spyware, adware, root kits, and worms. In other cases, they are the result of stability issues due to crashes, freezes, or Hardware Issues. Some examples of hardware issues could be a dirty cooling fan causing the computer to overheat, or low memory due to lack of RAM, which could cause the PC to run slowly. You may think it could be a virus, or malware, or registry issues, but it could be something else entirely. As a computer layman, one may find it hard to really ascertain what exactly is causing the problems, without having a professional do an in depth analysis of your PC.



As professional computer repairs can be quite costly, I would recommend to you a Software that many of us in the tech department here at Microsoft use personally and professionally to diagnose and repair computer problems very quickly. It is a software called Reimage, from https://tr.im/ReimageRepairs .. In my personal experience, and in the experience of many of my associates, this is probably the best software ever created for those experiencing computer troubles. This is likely to remedy just about ANY problem your computer could possibly be having, and have it running like new. Reimage has won several awards, and been featured in publications such as PC Mag.
anonymous
2011-10-13 09:30:48 UTC
Try this:



Firstly, boot your computer to the Safe Mode menu screen. You do this by repeatedly pressing F8 as soon as you boot up. Once there, use the arrow keys to highlight Safe Mode with Networking. Continue to boot from there, by pressing Enter.



If that's successful, download and run TDSSKiller.exe from Kaspersky Lab. It's tiny, and takes just a minute to run. It hunts down and kills a specific family of rootkits. Here's a link:



http://support.kaspersky.com/faq/?qid=208280684



Regardless of the results, download the free version of Malwarebytes' Anti-Malware. Install it, get updates and run a full scan (still in Safe Mode). Here's a link:



http://www.filehippo.com/download_malwarebytes_anti_malware/



After that, boot normally and run another full scan with MBAM. It will detect any malware that wasn’t running in Safe Mode.



TDSSKiller.exe can be deleted, and Malwarebytes' Anti-Malware can be easily uninstalled, should you wish to do so, but they may prove to be beneficial in the future.



Norton is notoriously difficult to completely remove. Did you remove it by using the special Removal Tool? If you've managed to kill any infections by using the instructions above, it may still be worth running the Removal Tool:



http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml



Hope this helps.
anonymous
2016-03-18 12:02:42 UTC
Did you set Windows for sleep mode or Hibernate mode, this tends to cause people issues with their computers, but not everyone. Don't mess with the BIOS. If you set the sleep modes get into safe mode and disable these. You can try to move the mouse around or press the space bar to see if it will leave the sleep mode.
anonymous
2014-08-31 05:39:45 UTC
In my opinion Ccleaner is the number one tool for cleaning your pc. I've been using it for more then a year now and it works very well. You can grab your free copy here http://j.mp/UrAJjw
lynn p
2015-06-07 08:11:35 UTC
my problem is it tells me to boot up I cant


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