My sound is not working. Please help?

Question

A few weeks ago I heard a buzzing, loud noise coming from my computer speakers. I plugged in my headphones and I could hear the same noise. I decided to reinstall my audio drivers. I have a Gateway with the serial # 0035669564. When I was prompted to restart my computer after the sound device installation, I smelt a burning coming from my computer and when it turned off it would no longer turn back on. I had my friend fix it; he installed a new power supply in it and it turns on now, but I noticed the same sound is still coming from the speakers (while he was fixing it, I had another computer and on it the speakers worked perfectly fine so I know they aren't busted) so today I saw that the Realtek Audio device was indeed installed and turned up and everything so I tried to reinstall the drivers again, but then was warned that the drivers I was installing weren't windows logo certified or something like that and that I should probably not continue with the installation. I did anyways.

I'm almost positive these are the updated drivers. I'm not sure why I got that warning, I've never got it before.

My computer is not within warranty anymore, so Gateway won't talk to me over the phone. Should I have uninstalled them before I tried to install them again? Could this be the problem? Because when I started it up again I heard no buzzing sound, but then I checked and apparently the audio device isn't there anymore. I'm not sure what to do... I've reinstalled several times to no avail.

Also, when I start up Itunes I get a message that says something like, "Itunes has detected a problem with your audio configuration...." and when I try to play a song, it doesn't even start. On Myspace the flash player doesn't even begin either.

Sorry if this is too long... I'd really appreciate it if someone could help me. :D

Answer 1

Make sure your Sound Driver isn't disabled; it may have inadvertently disabled itself during shutdown:

Go to Device Manager (Start> RightClick My Computer> Properties> Hardware Tab> Device Manager) and right click on your sound driver and choose enable. If not, try updating the driver, which will effectively restore it to factory settings if there's an update available.



If you don't know the name of you Sound Driver, so to Start> Run> dxdiag. Now go to the Sound Tab and any sound hardware installed is listed.



If that still doesn't work, the driver may have been uninstalled. If so, go to your computer's manufacturer's website and go to the "Support" section. There should be a link for drivers. You will need to know your computer's model, but once you enter that it will give you an option to download any missing drivers. Just find the Sound Driver and install it.



Hope that helps =]

Answer 2

You didn't mention if you looked at how the Windows mixer is set up.



It's quite a mouthful to describe in detail here, but try checking your mixer settings via Start > Control Panel > Sounds and Audio Devices > Volume (in the Sound playback box on Win XP). It's somewhat intuitive, but mainly ensure teh Wave device is not muted or that the volume sliders on it and the main volume control are not turned down.

Answer 3

Try and find every number you can on it and email me.I need to know if you're running xp or vista too.



http://support.gateway.com/support/drivers/getFile.asp?id=20190&uid=214457022

Answer 4

I did a google search and there are some ways to try

http://www.google.com/search?sourceid=navclient&aq=t&ie=UTF-8&rlz=1T4ADBF_enUS233US240&q=sound+problems+vista