Everytime I try to format it a window comes up saying that windows cannot format the drive, quit any disk utilities that are useing the drive and make sure that no window is displaying the contents of the drive, then try again, I did that and it still won't let me, and it also won't let me slect fat32, it will only do it under ntfs. The hard drive is corrupted so I have to do this, my laptop will start formatting but I left it for about 3 hours and the status bar never moved, help!